Terms and conditions

• All children must be accompanied by an adult. The accompanying adult must supervise their children at all times.
• Only children 12 years and under are permitted to play
• The height restriction is 5’2″
• No access will be permitted to Funsters without pre payment or payment on arrival, this is for both children and adults
• Anybody who is unwell should not visit
• Everybody on arrival should sanitise their hands and sanitise your hands frequently throughout your visit
• We ask you leave Funsters promptly at the end of your play or party session
• Funsters reserves the right to ask people to leave
• Promotions may be withdrawn at the discretion of Funsters
• It is forbidden to smoke, vape and consume alcohol or drugs on our premises
• Climbing on the outside of the playframe is strictly forbidden
• We recommend long sleeves and trousers to be worn and avoid clothes made of man-made fibres
• Adults are asked to check children are not carrying items in their pockets before entering to play and not wearing pinned badges or school ties
• Antisocial behaviour is not  tolerated – all parties involved may be asked to leave. Please do not try to deal with a situation yourself
• CCTV operates within the playcentre and may be used for the purpose of prosecution
• Report all accidents to a member of staff
• Report all spillages to staff
• Party poppers and confetti are not allowed
• Mascots, character visits and outside entertainers are not permitted on site unless provided by Funsters. Funsters will deny access to any of these on arrival
• Safety first, do not bring a knife or a method to light candles
• Electrical equipment cannot be plugged in at Funsters unless proof of up to date PAT testing is shown and agreed with management
• Nappy changing facilities are provided. Only use correct facilities provided.
• No chewing gum allowed
• Only food, drink and confectionary purchased from Funsters can be consumed on our premises. This includes birthday cakes.

• Deposits and payments for parties are non-refundable. Any payments made above the minimum amounts will be treated as deposit monies and are also non-refundable
• In the event of cancellation of a party by you, for whatever reason refunds will not be given however it may be transferred to another booking. The transferring of funds to a different booking attracts a £10 admin charge
• In the event of cancellation of a party or play session by Funsters, for example due to COVID-19 restrictions or essential maintenance, a transfer or refund will be offered
• Purchased event tickets are non-refundable
• Event tickets/play purchased online are non-refundable under any circumstance
• Play purchased on-line is non-refundable however it may be credited to another day. However this needs to be done prior to the day booked and requested via email to chat@funstersplaycentres.co.uk
• Our refund policy works alongside our rules of visiting and party terms and conditions

Click on the link to download a PDF copy of our terms and conditions

• Traditional T’s and C’s
• 100 t’s and c’s
• Private hire t’s and c’s
• D.I.Y ts and cs
• Little Funsters with food terms and conditions
• Little Funsters without food terms and conditions
• Little Funsters event terms and conditions
• Event terms and conditions