Terms and conditions

Playing and operating safely

 

Rules of visiting

  • All children must be accompanied by an adult. The accompanying adult must supervise their children at all times.
    Only children 12 years and under
  • The height restriction is 5’2″
  • Anybody who is unwell should not visit
  • Everybody on arrival should sanitise their hands
  • Funsters reserves the right to ask people to leave
  • Promotions may be withdrawn at the discretion of Funsters
  • It is forbidden to smoke, vape and consume alcohol or drugs on our premises
  • Climbing on the outside of the playframe is strictly forbidden
  • We recommend long sleeves and trousers to be worn and avoid clothes made of man-made fibres
  • Adults are asked to check children are not carrying items in their pockets before entering to play and not wearing pinned badges or school ties
  • Antisocial behaviour is not  tolerated -Guilty parties may be asked to leave. Please do not try to deal with a situation yourself
  • CCTV operates within the playcentre and may be used for the purpose of prosecution
  • Report all accidents to a member of staff
  • Report all spillages to Staff
  • Mascots and outside entertainers are not permitted with prior arrangement with the manager
  • Nappy changing facilities are provided 
  • No chewing gum
  • Only Food, drink and confectionary purchased from Funsters can be consumed on our premises.

Refunds

  • Deposits are non-refundable for parties. Any payments made above the minimum amounts will be treated as deposit monies and are also non-refundable
  • In the event of cancellation of parties for whatever reason refunds will not be given however it may be transferred to another booking. The transferring of funds to a different booking attracts a £10 admin charge
  • Purchased event tickets are non-refunadable
  • Event Tickets/play purchased on line are non-refundable under any circumstance
  • Play purchased on-line is non-refundable however it may be credited to another day. However this needs to be done prior to the day booked and requested via email to Funstersplaycentres@googlemail.com